ACB365 Privacy Policy —
Your Data, Our Responsibility

ACB365 is a trusted online gaming platform committed to providing users in Bangladesh with a secure and transparent experience. This Privacy Policy explains how ACB365 collects, stores, uses, and protects your personal information.

By using our website or services, you are considered to have agreed to this Privacy Policy. Please read it in full before creating an account. If you have any questions, feel free to contact our support team.

1 What Information We Collect

Various types of information are collected when you create an account and use our services on ACB365. This data falls into three main categories: personal identification information, transaction-related information, and technical information.

Personal Identification Information

• Full Name (as per National ID)
• Date of birth (for age verification)
• Mobile Number & Email Address
• Current residential address
• National ID or passport number (for KYC verification)

Financial & Transaction Information

• Mobile Banking Number (bKash/Nagad/Rocket)
• Deposit and withdrawal history
• Gaming Transaction Records

Technical Information

• IP Address & Device Information
• Browser Type & Operating System
• Login Time & Session Information
• Cookie & Tracking Data

2 How Information Is Collected

ACB365 collects your information in several ways. Most data is provided directly by you — during registration, when updating your profile, or when contacting support. Some technical information is also collected automatically.

3 How Collected Information Is Used

ACB365 uses information collected under its Privacy Policy only for specified, legitimate purposes. We never use your data for unauthorized purposes.

• Identity Verification & KYC: To verify user identity and age in compliance with international regulations
• Account Management: For managing logins, settings, profile, and security
• Financial Transactions: For processing deposits, withdrawals, and bonuses
• Customer Support: For troubleshooting and customer support
• Promotional Communications: To send you offers and updates with your consent
• Fraud Prevention: To detect and prevent suspicious activity
• Legal Obligations: To comply with regulatory authority requirements
• Platform Improvement: For analytics to improve your gaming experience

4 Who Your Information Is Shared With

ACB365 does not sell or rent your personal data to advertisers or data brokers. In certain circumstances, limited information may be shared with trusted third parties.

When Your Information May Be Shared

• Payment Provider: bKash, Nagad, Rocket — minimum information required for transaction verification
• KYC Service Provider: With licensed companies for identity verification
• IT & Security Partners: With technology partners for platform security
• Law Enforcement Agencies: Under a court order or legal obligation
• Anti-Fraud System: To prevent fraud and money laundering

All third parties with whom we share data are contractually bound to uphold ACB365's privacy standards. For international data transfers, we ensure all required legal safeguards are in place.

5 Cookies & Tracking Technologies

The ACB365 website uses cookies and similar tracking technologies. These are stored as small data files in your browser and help improve your experience.

Cookie Types

• Essential Cookies: Essential for the site to function properly — cannot be disabled
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To analyze site usage and drive improvements
• Security Cookies: To prevent fraud and unauthorized access

You can disable non-essential cookies through your browser settings. Note that doing so may affect the availability of certain features on the site.

6 Data Retention Period

ACB365 does not retain your data longer than necessary. Different types of information are subject to different retention policies.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

7 Your Rights

Under ACB365's Privacy Policy, you have several important rights over your personal data. You may exercise these rights at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

8 Data Security Measures

ACB365 applies the highest technical and administrative measures to protect your personal data. Our security framework is built to meet international standards.

• 256-Bit SSL Encryption: All data transmissions occur over encrypted channels
• Two-Factor Authentication (2FA): Additional security layer for your account
• Firewall & DDoS Protection: Protected against server attacks
• Regular Security Audits: Periodic audits conducted by third-party experts
• Staff Training: A team regularly trained in data privacy
• Restricted Access Policy: Only authorized personnel may access specific data
• Data Breach Response Plan: Rapid response procedures for any security incidents

9 Protection of Minors' Data

ACB365 is strictly not intended for users under the age of 18. We do not knowingly collect any data from minors.

• Age verification is mandatory at the time of registration.
• If a user is identified as being under 18, their account will be suspended immediately.
• Any data identified as belonging to a minor will be permanently deleted without delay.
• If parents have concerns, they can contact our support team

10 Privacy Policy Updates

ACB365 reserves the right to update this Privacy Policy as needed. Users will be notified in advance of any significant changes.

• You will be notified by email or site notice at least 14 days before any changes take effect.
• The "Last Updated" date will always be displayed at the top of the policy.
• Continued use of the site after changes are made will be considered acceptance of the updated policy.
• Re-consent may be required for major changes.

11 Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

We always aim to resolve all privacy-related requests within 30 days. If a matter requires more time, you will be informed in advance.